pk335 Privacy Policy — How We Handle Your Data

pk335 ("we", "us", "the Company") is committed to protecting the privacy and personal data of every individual who registers, deposits, plays, or withdraws on the pk335 platform at pk335.biz. This Privacy Policy describes the types of information pk335 collects from Pakistani players, the purposes for which that information is used, who it may be shared with, and the rights you hold over your own data.

This Privacy Policy applies to all users of pk335.biz, including visitors who have not yet registered an account, registered Users who have completed the pk335 Login registration process, and former Users whose accounts have been closed but whose data is retained in accordance with Section 8 below.

By accessing or using pk335, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, you should not provide personal information to pk335 or continue using the platform.

2.1 — Information You Provide Directly

• Identity Information: Full legal name, date of birth, and CNIC (Computerised National Identity Card) number, submitted during registration and KYC verification.
• Contact Information: Pakistani mobile phone number and, where provided, an email address used for account notifications and support communication.
• Account Credentials: Your chosen username and password (stored using one-way cryptographic hashing — pk335 never stores passwords in plain text).
• Payment Information: EasyPaisa or JazzCash wallet reference numbers, bank account details for HBL, UBL, or Meezan Bank transfers, and transaction confirmation data.
• Communications: Records of your conversations with pk335 Support via live chat, including any documents you submit for KYC or dispute resolution purposes.

2.2 — Information Collected Automatically

• Device & Technical Data: IP address, browser type, device identifiers, operating system, and screen resolution, collected to secure your pk335 session and detect fraudulent access.
• Usage Data: Pages visited on pk335.biz, games played, bets placed, session duration, and click patterns, used to improve the platform and personalise your experience.
• Cookies and Similar Technologies: See Section 9 below for full details on pk335's use of cookies.

pk335 uses the personal information collected for the following specific purposes:

• Creating and managing your pk335 account, including authentication via pk335 Login and OTP verification.
• Verifying your identity and age (21+) in compliance with our Terms & Conditions and applicable regulatory requirements.
• Processing deposits and withdrawals through EasyPaisa, JazzCash, and Pakistani bank transfer partners.
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited conduct on the pk335 platform.
• Providing customer support and responding to your queries or complaints submitted via live chat or email.
• Sending you account-related notifications such as deposit confirmations, withdrawal status updates, and security alerts via SMS.
• With your consent, sending promotional communications about pk335 bonuses and offers — which you may opt out of at any time.
• Improving the pk335 platform through aggregated, anonymised analysis of usage patterns and game performance.
• Complying with legal and regulatory obligations under pk335's international gaming licence.

pk335 processes personal data on the basis of one or more of the following legal grounds:

• Contractual Necessity: Processing required to deliver the services you have requested by registering a pk335 account, including game access and payment processing.
• Legal Obligation: Processing required to comply with anti-money laundering regulations, age verification requirements, and licensing conditions.
• Legitimate Interest: Processing for fraud prevention, platform security, and service improvement, balanced against your right to privacy.
• Consent: Processing for marketing communications, which you may withdraw at any time through your pk335 account settings or by contacting Support.

pk335 does not sell personal information to third parties. Your data may be shared only in the following limited circumstances:

All third parties receiving data from pk335 are contractually bound to use it solely for the stated purpose and to apply data protection measures consistent with this Privacy Policy.

Given the central role of EasyPaisa and JazzCash in pk335's banking infrastructure, special care is taken with payment-related data. pk335 does not store your EasyPaisa or JazzCash PIN, MPIN, or full wallet password at any point — these are entered directly within the secure interface of your mobile wallet provider, never on pk335 servers.

pk335 retains only the transaction reference number, masked account identifiers, amount, and timestamp necessary to reconcile your deposit or withdrawal and to provide you with accurate transaction history within your account dashboard. Bank account numbers for HBL, UBL, and Meezan Bank transfers are stored in encrypted form and are only accessible to authorised finance personnel for withdrawal processing and dispute resolution.

pk335 employs a multi-layered security approach to protect personal and financial data:

• Encryption: All data transmitted between your device and pk335 servers uses 256-bit SSL / TLS 1.3 encryption. Sensitive data at rest is encrypted using AES-256.
• Access Control: Internal access to personal data is restricted to authorised employees on a strict need-to-know basis, with all access logged and auditable.
• Two-Factor Authentication: OTP-based verification adds a second layer of protection to your pk335 account beyond your password.
• Continuous Monitoring: Automated systems monitor for unusual login patterns, unauthorised access attempts, and suspicious transaction behaviour around the clock.
• Regular Security Audits: pk335's infrastructure undergoes periodic independent security assessments to identify and remediate potential vulnerabilities.

pk335 retains personal data for as long as your account remains active, and for a period thereafter as required to comply with legal, regulatory, and accounting obligations. Specifically:

• Identity and KYC documentation is retained for a minimum of five (5) years following account closure, in line with anti-money laundering record-keeping requirements.
• Transaction history is retained for the same five (5) year period to support potential dispute resolution and regulatory audits.
• Marketing communication preferences and consent records are retained until you withdraw consent, at which point they are updated accordingly.
• Live chat and support correspondence is retained for two (2) years from the date of the last interaction, unless related to an ongoing dispute.

Following the applicable retention period, personal data is securely deleted or irreversibly anonymised, except where further retention is required by law.

pk335.biz uses cookies and similar tracking technologies to operate the platform effectively and to understand how Users interact with our services. The categories of cookies used include:

• Essential Cookies: Required for core platform functionality, including maintaining your login session and securing your pk335 account during play.
• Performance Cookies: Collect anonymised data on how the platform is used to help pk335 identify and fix technical issues.
• Functional Cookies: Remember your preferences, such as language settings, to improve your experience on return visits.
• Marketing Cookies: Used, with consent, to measure the effectiveness of pk335 promotional campaigns.

You may control or disable cookies through your browser settings; however, disabling essential cookies may prevent core pk335 features, including login, from functioning correctly.

As a pk335 User, you have the following rights regarding your personal data, subject to applicable verification of your identity:

To exercise any of these rights, please contact pk335 Support through the channels listed in Section 14. We will respond to verified requests within thirty (30) days.

pk335 does not knowingly collect personal data from, or provide services to, individuals under the age of 21. Our platform is strictly restricted to age-verified adults in accordance with our Terms & Conditions and Responsible Gaming Policy. If pk335 becomes aware that personal data has been collected from an individual under 21, the associated account will be immediately closed and the data deleted, except where retention is required to comply with anti-fraud or legal obligations.

pk335 operates under an international gaming licence, and certain data processing infrastructure may be located outside Pakistan. Where personal data is transferred internationally, pk335 ensures that appropriate safeguards — including contractual data protection clauses and encryption — are applied to maintain a level of protection consistent with this Privacy Policy, regardless of where the data is processed.

pk335 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated via SMS notification to your registered mobile number and/or prominent notice on pk335.biz prior to taking effect. The "Effective Date" at the top of this page reflects the date of the most recent revision. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to report a suspected data security concern related to your pk335 account, please contact us:

• Live Chat Support: Available 24/7 directly on the pk335 platform.
• Email: [email protected] (plain text, not a clickable link).